Our remote support allows you to resolve technical issues in a fast, flexible and efficient manner without the need for an on-site visit. Using remote access, we can connect directly to your system and intervene quickly.
Our experienced support staff is available 24/7. With short response times, we ensure that your systems are up and running again as quickly as possible. Support is provided in English and German.
Available 24/7
Our experts are always available to solve technical problems quickly and reliably – 24 hours a day, 7 days a week.
Efficient remote maintenance
Using the latest technology, we access your systems directly to solve problems efficiently and flexibly – without the expense of an on-site visit.
Precise documentation
We record every support case in detail in our ticket system so that all measures and solutions are traceable for you at all times.